At Med Stores USA we understand that customers have different needs when it comes to shipping and handling their orders. We have designed our shipping policy to ensure that all orders are shipped safely and quickly while maintaining reasonable costs. Orders placed on our online pharmacy website are typically shipped within 1-2 business days after receiving payment.

Shipping Option

We offer various shipping options, such as Standard, Express, and International Delivery. Shipping charges vary based on the package’s destination, weight, and size. Standard shipping is available to all customers and typically takes 2-7 business days. Express Shipping is available for customers who need their orders delivered faster and typically took 24 hours.

International shipping is available for customers outside the US and typically takes 3-10 business days. We constantly work to give our customers the best shipping experience and affordable prices. We only work with reputable shipping companies like FedEx, UPS, and DHL to guarantee that orders are delivered on time and in good condition.

Return policy

Please contact us immediately if an order is damaged in transit or an item needs to be included. Depending on the situation, we may require photos of the damaged item or other evidence. We will work with the customer to resolve the issue as quickly as possible. We offer free shipping to customers who spend over $50 on our website. Free shipping is available for Standard Shipping and not for Express or International Shipping.

We welcome customer comments and suggestions at all times. Please don’t waver to get in touch with us if you have any inquiries or concerns about our shipping policy. We anticipate hearing from you soon.

Our Responsibilities Towards Shipping:

  •  Ensure accuracy and timely delivery of orders.
  •  Develop and maintain a reliable shipping process that meets customer expectations.
  •  Pack items safely and securely.
  •  Provide tracking information for orders and follow up with customers when necessary.
  • Use the most cost-effective shipping methods and carriers.
  • Maintain accurate records of shipping costs and materials used.
  • Communicate with customers about shipping policies and timelines.
  • Respond to customer inquiries about shipping times and costs.
  • Work with suppliers and other vendors to coordinate deliveries.
  • Monitor and resolve any shipping issues that arise.

Our Courier Partners:

At Med Stores USA, our mission is to make sure our customers receive the medications they need quickly, conveniently, and safely. That’s why we’ve partnered with some of the most reliable courier services in the United States. We’re proud to work with various experienced and trusted courier partners who bring their expertise to our doorstep delivery process.

Our customers benefit from the reliability of our courier partners. All our partners are licensed and insured, and each partner is hand-selected for their commitment to safety, flexibility, and customer service. Our partners use the latest technology and tracking systems to ensure that medications are delivered on time and in perfect condition.

We’re committed to offering our customers a wide range of delivery options. Our courier partners offer delivery services to every state in the United States. Depending on the customer’s location, some orders may be available for same-day delivery. We also offer overnight delivery for orders placed before a specific time of the day.

Our courier partners also make sure that our customers’ medications are handled with the utmost care. Our partners are well-trained to handle medications safely and use temperature-controlled packaging to protect medications from damage from extreme temperatures. In addition, our courier partners adhere to all federal and state regulations regarding the safe transportation of drugs.

At Med Stores USA, we understand that receiving medications quickly and safely is essential to our customers. That’s why we’ve partnered with some of the most reliable courier services in the United States to ensure that our customers can get their medications quickly and safely.

With our vast range of delivery options and our commitment to safety and customer service, we’re confident that our customers will be satisfied with our courier partners.

Our courier partners may include:

FedEx:

We partner with FedEx to provide our customers with reliable and cost-effective shipping services. Its broad distribution network allows customers to choose from several delivery options, such as benchmark, express, and overnight delivery. Additionally, FedEx provides tracking and delivery updates so that customers can stay informed about the status of their orders.

UPS:

UPS is another one of our trusted courier partners. We rely on UPS for its extensive multinational shipping network, allowing us to ship our products to customers worldwide. Customers can pick from a variety of delivery options, including standard, express, and next-day delivery. Furthermore, UPS provides detailed tracking and delivery updates so that customers can stay informed about their orders.

DHL:

DHL is also one of our trusted courier partners. We trust DHL for its broad global delivery grid, allowing us to ship our products to customers all around the world. Customers can choose from several delivery options, such as standard, express, and overnight delivery. Additionally, DHL provides detailed tracking and delivery updates so that customers can stay informed about the status of their orders.

Our Reserve and Rights:

Welcome to our reserves and rights section! At Med Stores USA, we believe in providing our customers with the best possible pharmacy experience. This page provides information on our reserves and rights policy, which allows us to ensure that our customers receive the highest quality medications and services. Our reserves and rights policy summarizes our dedication to treating our customers with the utmost respect and care.

We understand that our customer’s health and well-being are our top precedence, and we seek to ensure that our pharmacy meets the highest quality and safety standards.

Our Reserves and Rights may include the following –

This website is owned and managed by Med Stores USA referred to herein as “us,” “we,” and “our.” All content, services, and products available on this site are subject to the following reserves and rights. You declare that you have read and understand these terms by using this website.

Any content on Med Stores USA may be changed, revised, or removed at any time without prior notice. We also reserve the right to modify, edit, or remove any of the services or products available on this site at any time without prior notice.

We may reject any orders placed on Med Stores USA at our discretion. We may also refuse or cancel any orders that appear to be placed in violation of these reserves and rights. We reserve the right to impose a limit on the number of any goods or services that may be ordered in a single transaction.

We may also limit the number of orders placed by a single customer in any given period.

We reserve the right to require additional information from customers to process an order. If any of the supplied information is incorrect or incomplete, we reserve the right to refuse to process the order. We reserve the right to modify the costs of any products or services offered on this site at any time.

We are not obligated to honor any prices that are incorrect due to typographical or other errors. We reserve the right to refuse service to anyone for any reason.

These reserves and rights are subject to change at any time. Any changes to these reserves and requests will be posted on this site. Your continued use of this site constitutes your acceptance of any changes to these reserves and rights.

Governing Law:

This online pharmacy site is subject to applicable laws governing the sale of drugs and other pharmaceutical products in the United States. The laws applicable to the sale of drugs and other pharmaceutical products, including prescription drugs, are determined by the state in which the seller is located and the customer is located at the time of the sale.

The following is a list of applicable laws for this online pharmacy site:

Federal Laws:

  • Federal Food, Drug, and Cosmetic Act (FFDCA)
  • Electronic Prescriptions for Controlled Substances Act
  • Drug Supply Chain Security Act (DSCSA)
  • Prescription Drug Marketing Act (PDMA)
  • Controlled Substances Act (CSA)
  • Anti-Kickback Statute (AKS)

State Laws:

  • State Laws Governing the Sale of Drugs and Other Pharmaceutical Products
  • State Laws Governing the Dispensing of Prescription Drugs
  • State Laws Governing Advertising of Drugs and Other Pharmaceutical Products
  • State Laws Governing the Dispensing of Controlled Substances
  • State Laws Governing Record-Keeping Requirements

The laws and regulations governing the sale of drugs and other pharmaceutical products are subject to change.

We encourage all customers to consult with a qualified legal professional to determine the laws and regulations applicable to the sale of drugs and other pharmaceutical products in their particular state. We reserve the right to refuse service to any customer violating applicable laws and regulations.

We also reserve the right to refuse any drug or other pharmaceutical product if we believe the sale or delivery violates applicable laws and regulations.